Driven to Abstraction: A Design Case
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Abstract
This design case documents the development of a new online training program to teach circuit court interns in Wise County, Virginia, how to createsmart land records, or land record abstracts stored on a blockchain. The authors first describe the instructional context behind land record abstraction and the clients’ original specifications for the curriculum. The authors then detail their empathic design approach, design decisions based on clients’ feedback, and reflections-in-action at key points in the course’s development. Major design decisions included the composition of a frame narrative to link the course modules, the reordering of the curriculum to mitigate the significant cognitive load in the training’s content, and the use of both vertical and horizontal development to maintain aesthetic consistency. This paper concludes with the rationale for the evaluation plan and the establishment of a “multigenerational” partnership between the clients and new graduate students in the Instructional Design & Technology program at Old Dominion University.
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Jim Shifflett, Old Dominion University
Jim Shifflett is an instructional technologist at Piedmont Virginia Community College (Charlottesville, VA) and a Ph.D. student at Old Dominion University. His research interests include accessibility, game-based learning, and message design.
Kristin Herman, Old Dominion University
Kristin Herman is the Online and Digital Learning Coordinator at Centennial School District (Warminster, PA) and a Ph.D. student at Old Dominion University. Her research interests include intersectionality and equitable learning environment design.
Lisa Hines, Old Dominion University
Lisa Hines is an instructional design specialist at Fairleigh Dickinson University (Hackensack, NJ) and a Ph.D. student at Old Dominion University. Her research interests include users’ experiences, gamification, design usability and function.
Jacqueline Nikiema, Old Dominion University
Jacqueline Nikiema was a learning coach at the Clinical Research Unit of Nanoro in Burkina Faso and is currently an M.Ed. student at Old Dominion University. Her research interests include student retention and empathic design.

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