Overworked and Underpaid: Manifestations of Burnout Among Student Affairs Professionals at Midwestern University
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Abstract
The impact of the great resignation is felt in all career areas, including higher education business operations, student affairs, and academic affairs. For instance, student affairs professionals are quitting because of factors contributing to burnout. While the aims of student affairs professionals are well regarded, it is difficult for these leaders to achieve these outcomes if they are not at work. Thus, given the high attrition levels in student affairs today, we utilized a qualitative case study approach to ask three questions about burnout at Midwestern University. The essential aims for this assessment were to (1) understand how student affairs professionals characterized burnout, (2) understand the organizational factors that caused burnout, and (3) identify specific interventions that would mitigate the harms of burnout. With these aims in mind, findings from this study indicate that burnout is a manifestation of institutional factors that can and should be addressed by institutional leaders.
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