Discourse Structure Analysis of Chat Communication

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Published: Dec 31, 2008
Keywords:
chat transcriptions, data visualization, Discourse Structure Analysis, data analysis

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Torsten Holmer

Abstract

This article presents a research method called Discourse Structure Analysis (DSA) and a software application called ChatLine that supports the analysis of chat transcripts according to DSA. The DSA method is based on manual referencing and automatic analysis of chat transcripts in order to create visualizations and measures of their message and interaction structures. The goal of DSA is to provide a comprehensive and extensible method for the data-driven analysis of chat logs that can support both qualitative and quantitative investigations of computer-mediated communication.

Article Details

How to Cite
Holmer, T. (2008). Discourse Structure Analysis of Chat Communication. Language@Internet, 5. Retrieved from https://scholarworks.iu.edu/journals/index.php/li/article/view/37572
Issue
Vol. 5 (2008)
Section
Special Issue on Data and Methods in Computer-Mediated Discourse Analysis
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Author Biography

Torsten Holmer

Torsten Holmer is a professor for knowledge media in the School of Informatics, Communications, and Media at the Upper Austria University of Applied Sciences, Hagenberg, Austria. His research interests include human-computer interface design, collaborative working and learning, and computer-mediated communication and discourse.