Utilizing AI Chatbots in Higher Education Teaching and Learning
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Abstract
With the rapid societal emergence of generative artificial intelligence chatbots, calls for responsible use of AI permeate public voices. Higher education is no exception. The Diffusion of Innovation Theory seeks to explain how technologies like generative AI large language models are being adopted. Instructors are faced with addressing AI in instruction as the use of generative AI chatbots is accelerating. Further, instructors are seeking to understanding how generative AI can and currently is being utilized in teaching and learning. In this study, 25 graduate education learners discussed their current use and perceptions of AI chatbots. Most of these learners indicated they had utilized AI chatbots to support their personal and professional lives. Most learners indicated that they did not utilize generative AI for academic writing assignments but used it for other pursuits. Implications for teaching and learning include discussing with learners how, when, and if generative AI can be utilized in the classroom.
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