An Empirical Exploration of the Perceived Effectiveness of a ‘Flipped Classroom’ in a Business Communication Course
Main Article Content
Abstract
This paper explores a causal model, using Structural Equation Modelling (SEM), in order to understand how the perceived effectiveness of ‘flipped classroom’ and students’ satisfaction with this technique can be affected by students’ engagement in ‘flipped classroom’ activities as well as the complexity and task orientation of such activities. The findings of the study confirm that the perceived effectiveness of the ‘flipped classroom’ can be calculated by its contribution to the improvement of students’ general skills, knowledge and learning motivation. Students’ engagement in the ‘flipped classroom’ activities is the key factor influencing perceived effectiveness and students’ satisfaction, while the complexity and task orientation of the ‘flipped classroom’ also play a role in determining perceived effectiveness and satisfaction, although indirect and always mediated by engagement.
Downloads
Article Details
- Authors retain copyright and grant the Journal of the Scholarship of Teaching and Learning (JoSoTL) right of first publication with the work simultaneously licensed under a Creative Commons Attribution License, (CC-BY) 4.0 International, allowing others to share the work with proper acknowledgement and citation of the work's authorship and initial publication in the Journal of the Scholarship of Teaching and Learning.
- Authors are able to enter separate, additional contractual agreements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in the Journal of the Scholarship of Teaching and Learning.
- In pursuit of manuscripts of the highest quality, multiple opportunities for mentoring, and greater reach and citation of JoSoTL publications, JoSoTL encourages authors to share their drafts to seek feedback from relevant communities unless the manuscript is already under review or in the publication queue after being accepted. In other words, to be eligible for publication in JoSoTL, manuscripts should not be shared publicly (e.g., online), while under review (after being initially submitted, or after being revised and resubmitted for reconsideration), or upon notice of acceptance and before publication. Once published, authors are strongly encouraged to share the published version widely, with an acknowledgement of its initial publication in the Journal of the Scholarship of Teaching and Learning.
References
Alavi, M. (1994). Computer-mediated collaborative learning: An empirical evaluation. MIS Quarterly, 18 (2), 159-174.
Appleton-Knapp, S.K. and Krentler, K.A. (2006). Measuring student expectations and their effects on satisfaction: The importance of managing student expectations. Journal of Marketing Education, 28 (3), 254-264.
Arbaugh, J.B. (2000). How classroom environment and student engagement affect learning in Internet-based MBA courses. Business Communication Quarterly, 63 (4), 9-26.
Astin, A.W. (1984). Student involvement: A developmental theory for higher education. Journal of College Student Personnel, 25 (4), 297-308.
Baker, J.W. (2000). The ‘classroom flip’: Using web course management tools to become the guide by the side. Paper presented at the 11th International Conference on College Teaching and Learning, Jacksonville, FL: April 12-15.
Bitner, M.J. and Hubbert, A.R. (1994). Encounter satisfaction versus overall satisfaction versus quality. In R.T. Rust and R.L. Oliver (Eds.), Service quality: New directions in theory and practice (72-94). Thousand Oaks, CA: SAGE Publications, Inc.
Bresó, E., Schaufeli, W.B. and Salanova, M. (2011). Can a self-efficacy based intervention decrease burnout, increase engagement, and enhance performance? A quasi experimental study. Higher Education, 61, 339-355.
Butt, A. (2014). Student views on the use of a flipped classroom approach: Evidence from Australia. Business Education & Accreditation, 6 (1), 33-43.
Çetin, B. (2015). Academic motivation and approaches to learning in predicting college students’ academic achievement: Findings from Turkish and US samples. Journal of College Teaching & Learning, 12 (2), 141-150.
Davis, F.D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13 (3), 319-340.
Duque, L.C. (2014). A framework for analysing higher education performance: Students’ satisfaction, perceived learning outcomes, and dropout intentions. Total Quality Management, 25 (1), 1-21.
Findlay-Thompson, S. and Mombourquette, P. (2014). Evaluation of a flipped classroom in an undergraduate business course. Business Education & Accreditation, 6 (1), 63-71.
Fraser, B.J. and Treagust, D.F. (1986). Validity and use of an instrument for assessing classroom psychosocial environment in higher education. Higher Education, 15 (1/2), 37-57.
Fraser, B.J., Treagust, D.F. and Dennis, N.C. (1986). Development of an instrument for assessing classroom psychosocial environment at universities and colleges. Studies in Higher Education, 11 (1), 43-54.
Gannod, G.C., Burge, J.E. and Helmick, M.T. (2008). Using the inverted classroom to teach software engineering. Paper presented at the 30th International Conference on Software Engineering, Leipzig (Germany): May 10-18.
Grönroos, C. (1984). A service quality model and its marketing implications. European Journal of Marketing, 18 (4), 36-44.
Hair, J.F., Black, W.C., Babin, B.J. and Anderson, R.E. (2010). Multivariate data analysis. Upper Saddle River, NJ: Prentice Hall.
Hmelo-Silver, C.E. (2004). Problem-based learning: What and how do students learn? Educational Psychology Review, 16 (3), 235-266.
Hoffman, E.S. (2014). Beyond the flipped classroom: Redesigning a research methods course for e3 instruction. Contemporary Issues in Education Research, 7 (1), 51-62.
Hsieh, T. (2014). Motivation matters? The relationship among different types of learning motivation, engagement behaviors and learning outcomes of undergraduate students in Taiwan. Higher Education, 68, 417-433.
Hu, P.J. and Hui, W. (2012). Examining the role of learning engagement in technology-mediated learning and its effects on learning effectiveness and satisfaction. Decision Support Systems, 53, 782-792.
Janicki, T.N. and Liegle, J.O. (2001). Development and evaluation of a framework for creating webbased learning modules. Journal of Asynchronous Learning Networks, 5 (1), 58-84.
Kearsley, G. and Shneiderman, B. (1986). Engagement theory: A framework for technology-based teaching and learning. Educational Technology, 38 (5), 20-23.
Kovach, J.V. (2014). Leadership in the ‘classroom’. The Journal for Quality and Participation, 37 (1), 39.
Kolb, D.A., Rubin, I.M. and Osland, J. (1990). Organizational behaviour: An experiential approach.
Englewood Cliffs, NJ: Prentice Hall.
Kuh, G., Kinzie, J., Schuh, J. and Whitt, E. (2005). Student success in college: Creating conditions that matter. San Francisco, CA: Jossey Bass.
Kumar, S., Kumar, J. and Madhumohan, S. (2014). Students’ acceptance and satisfaction of learning through course websites. Education, Business and Society: Contemporary Middle Eastern Issues, 7 (2/3), 152-166.
Lage, M.J., Platt, G.J. and Treglia, M. (2000). Inverting the classroom: A gateway to creating an inclusive learning environment. Journal of Economic Education, 31 (1), 30-43.
Lee, Y. (2011). A study on the effect of teaching innovation on learning effectiveness with learning satisfaction as a mediator. World Transactions on Engineering and Technology Education, 9 (2), 92101.
Lee, Y., Tseng, S. and Liu, F. (2007). Antecedents of learner satisfaction toward e-learning. Journal of American Academy of Business, 11 (2), 161-168.
Leidner, D.E. and Fuller, M. (1997). Improving student learning of conceptual information: Supported collaborative learning vs. individual constructive learning. Decision Support Systems, 20, 149-163.
Lin, S. and Chen, S. (2013). Innovation attributes and pedagogical quality: A concretization of joint theories on course management systems acceptance. Quality & Quantity, 47, 2309-2317.
Meso, P. and Liegle, J. (2005). An exploratory assessment of the pedagogical effectiveness of a systems development environment. Journal of Information Systems Education, 16 (2), 157-166.
Mok, H.N. (2014). Teaching tip: The flipped classroom. Journal of Information Systems Education, 25 (1), 7-11.
Oliver, R.L. (1980). A cognitive model of the antecedents and consequences of satisfaction decisions. Journal of Marketing Research, 17 (4), 460-469.
Orús, C., Barlés, M.J., Belanche, D., Casaló, L.V., Fraj, E. and Gurrea, R. (2014). Consecuencias afectivas y objetivas del uso de un canal de youtube de apoyo a la docencia en marketing. Paper presented at the annual Congreso Nacional de Marketing AEMARK, Elche (Spain): September 17-19.
Pike, G.R., Smart, J.C. and Ethington, C.A. (2012). The mediating effects of student engagement on the relationships between academic disciplines and learning outcomes: an extension of Holland’s theory. Research in Higher Education, 53, 550-575
Prashar, A. (2015). Assessing the flipped classroom in operations management: A pilot study. Journal of Education for Business, 90, 126-138.
Robinson, C.C. and Hullinger, H. (2008). New benchmarks in higher education: Student engagement in online learning. Journal of Education for Business, 84 (2), 101-108.
Schaufeli, W.B., Martínez, I.M., Marques, A., Salanova, M. and Bakker, A.B. (2002). Burnout and engagement in university students: A cross national study. Journal of Cross Cultural Psychology, 33, 464-481.
Schullery, N.M., Reck, R.F. and Schullery, S.E. (2011). Toward solving the high enrollment, low engagement dilemma: a case study in introductory business. International Journal of Business, Humanities and Technology, 1 (2), 1-9.
Stodnick, M. and Rogers, P. (2008). Using SERVQUAL to measure the quality of the classroom experience. Decision Sciences Journal of Innovative Education, 6 (1), 115-133.
Strayer, J.F. (2012). How learning in an inverted classroom influences cooperation, innovation and task orientation. Learning Environment Research, 15 (2), 171-193.
Toqeer, R. (2013). Flipped classroom concept application to management and leadership course for maximizing the learning opportunities. The Business & Management Review, 3 (4), 137-144.