Bentrem, K., K. McNulty, C. Rousseau, J. VanBibber, and I. Villacampa. “Tweetful Meaning: Student Perceptions of Twitter and Institutional Tweets”. Journal of the Student Personnel Association at Indiana University, May 2014, pp. 59-77, https://scholarworks.iu.edu/journals/index.php/jiuspa/article/view/12803.