Let’s Rethink the Role: A Critical Reflection Addressing Responsibilities of Undergraduate Resident Assistants

Abstract

In modern contexts, college dormitories, developed initially for the sole purpose of housing students, have evolved into residence halls/centers that promote student engagement and development. As a result, institutions regularly hire student paraprofessionals, commonly known as resident assistants (RAs), to achieve positive outcomes related to student development. Specifically, resident assistants frequently provide support, mentorship, and guidance to students who live in on-campus residence halls. Unfortunately, resident assistants are susceptible to work-related burnout due to this work. Thus, to explore the topic of RA burnout, this study employs non-empirical methods, including a literature review and a semi-structured phone interview, to accomplish three things. First, the essay outlines the challenges that RAs face in their work. Next, the essay describes an emerging model of staffing for RAs. Finally, the narrative concludes with practical, evidence-based recommendations that can improve support for RAs.