Emergency Remote Delivery—Rapid Resilience at a Trade School in the Utility Industry
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Abstract
This case describes the move to emergency remote delivery of classroom instruction at Northwest Lineman College (NLC), a private trade school focusing on educating the utility industry workforce. In particular, this case will describe the artifacts developed and critical design decisions the ad-hoc project team made to continue educating students in the Electrical Lineworker Programs at four locations across the USA at the start of the coronavirus crisis.
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Jeroen Breman, Northwest Lineman College
Jeroen Breman is a senior curriculum instructional designer in the Curriculum, Instruction, and Assessment division at NLC. His interests include the cross-cultural design of instruction, online learning, and bridging learning sciences and instructional design.Kristin Oostra, Northwest Lineman College
Kristin Oostra is vice president of education in NLC’s Department of Education. Her interests include online learning, instructional design, content development, and servant leadership.Charity Bosch, Northwest Lineman College
Charity Bosch is a curriculum instructional design lead in NLC’s Curriculum, Instruction, and Assessment division. Her interests include online learning and academic-training hybrid program development.Jason Kaiser, Northwest Lineman College
Jason Kaiser is the supervisor of educational technology in NLC’s Department of Education. His interests include leveraging technology in a rapid and changing environment while providing a benchmark experience for our students.Copyright © 2026 by the International Journal of Designs for Learning, a publication of the Association of Educational Communications and Technology (AECT), published by Indiana University Libraries Journals. Permission to make digital or hard copies of portions of this work for personal or classroom use is granted without fee, provided that the copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page in print or the first screen in digital media. Except as otherwise noted, the content published by IJDL is licensed under CC BY-NC-ND 4.0. A simpler version of this statement is available here.