A CASE STUDY OF COMMUNICATIONS BETWEEN SCHOOL ADMINISTRATORS AND TEACHERS IN AN URBAN MIDDLE SCHOOL

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Date

2020-05

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[Bloomington, Ind.] : Indiana University

Abstract

The purpose of this study was to explore the communication information, methods, and effectiveness between school administrators and teachers at a single middle school. Understanding communication is vitally important because every function taken by school administrators or teachers involves some form of direct or indirect communication. This researched focused on the following three questions: (1) What is communicated by school administrators?, (2) How is information communicated by the school administrators?, and (3) What do teachers and school administrators perceive as effective or not effective? A descriptive case study was done to understand how a single school manages their internal communication and how effective both teachers and administrators believe it to be. The research methods included interviews with the principal and an assistant principal and a survey of the teachers. The four emerging themes included the principal’s reliance on his video newsletter, teacher separation within the building, the use of email, and the lack of formal feedback. This context was important to present because it helped contextualize what issues the school faced, how this influenced the communication plan, and what was valued by the staff. Recommendations include creating a communication plan, creating a specific crisis communication plan, formalizing a feedback mechanism, and recognition of teachers as partners in educations.

Description

Thesis (Ed.D.) - Indiana University, Department of Instructional Systems Technology/School of Education, 2020

Keywords

K-12 principals, teacher communication, school communication plan, school administrators, barriers

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This work is under a CC-BY-NC license. You are free to copy and redistribute the material in any format, as well as remix, transform, and build upon the material as long as you give appropriate credit to the original creator, provide a link to the license, and indicate any changes made. You may not use this work for commercial purpose.

Type

Doctoral Dissertation