Social reference and library reference service

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dc.contributor.authorShachaf, P.
dc.date.accessioned2020-01-22T19:49:19Z
dc.date.available2020-01-22T19:49:19Z
dc.date.issued2009-08
dc.description.abstractSome of the fastest growing Web 2.0 segments are question-answering (Q&A) sites that involve a collaborative reference service - social reference. Social reference refers to online question answering services that are provided by communities of volunteers on Q&A sites. Because this collaborative group effort in answering question is comparable with library reference service in quality, the implementation of the social reference model to enhance reference service in library 2.0 is discussed.
dc.identifier.citationShachaf, P. (2009, August). Social reference and library reference service. Proceedings of the 2009 IFLA Satellite Meeting on Emerging Trends in Technology: Libraries between Web 2.0, Semantic Web and Search Technology, Florence, Italy.
dc.identifier.urihttps://hdl.handle.net/2022/25094
dc.language.isoen
dc.publisherProceedings of the 2009 IFLA Satellite Meeting on Emerging Trends in Technology
dc.relation.isversionofhttps://www.ifla.org/past-wlic/2009/satellite-en.htm
dc.rights.urihttps://creativecommons.org/licenses/by/4.0/
dc.titleSocial reference and library reference service
dc.typePresentation

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