Does (No) Discovery Lead to (ILL) Delivery? Comparing Transaction Logs to ILL requests to Determine the Persistence of Library Patrons

Cohen, Rachael; Michaels, Sherri

Does (No) Discovery Lead to (ILL) Delivery? Comparing Transaction Logs to ILL requests to Determine the Persistence of Library Patrons

dc.contributor.author	Cohen, Rachael
dc.contributor.author	Michaels, Sherri
dc.date.accessioned	2019-02-23T23:02:56Z
dc.date.available	2019-02-23T23:02:56Z
dc.date.issued	2019
dc.description.abstract	This study looks at known-item searches within a university catalog that come up with a “no results” response to see whether patrons will then place an ILL request for that material and how persistent a user might be in order to obtain something that they want. Catalog search transaction logs were compared against interlibrary loan (ILL) requests placed during the same time frame. Overall, the rate of persistence, or the frequency with which ILL requests were placed when no results were found in the catalog is very low.	en
dc.identifier.citation	Michaels, Sherri, and Cohen, Rachael Anne. "Does (No) Discovery Lead to (ILL) Delivery? Comparing Transaction Logs to ILL requests to Determine the Persistence of Library Patrons." Journal of Interlibrary Loan, Document Delivery & Electronic Reserve, vol. 27, no. 5-Apr, 2019-05-15, https://doi.org/10.1080/1072303x.2019.1579151.
dc.identifier.doi	https://doi.org/10.1080/1072303x.2019.1579151
dc.identifier.uri	https://hdl.handle.net/2022/22736
dc.language.iso	en	en
dc.publisher	Journal of Interlibrary Loan, Document Delivery & Electronic Reserve	en
dc.relation.journal	Journal of Interlibrary Loan, Document Delivery & Electronic Reserve
dc.subject	Interlibrary loan, Search queries, Know-item searches	en
dc.title	Does (No) Discovery Lead to (ILL) Delivery? Comparing Transaction Logs to ILL requests to Determine the Persistence of Library Patrons	en
dc.type	Article	en

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