Does (No) Discovery Lead to (ILL) Delivery? Comparing Transaction Logs to ILL requests to Determine the Persistence of Library Patrons

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dc.contributor.authorCohen, Rachael
dc.contributor.authorMichaels, Sherri
dc.date.accessioned2019-02-23T23:02:56Z
dc.date.available2019-02-23T23:02:56Z
dc.date.issued2019
dc.description.abstractThis study looks at known-item searches within a university catalog that come up with a “no results” response to see whether patrons will then place an ILL request for that material and how persistent a user might be in order to obtain something that they want. Catalog search transaction logs were compared against interlibrary loan (ILL) requests placed during the same time frame. Overall, the rate of persistence, or the frequency with which ILL requests were placed when no results were found in the catalog is very low.
dc.identifier.citationMichaels, Sherri, and Cohen, Rachael Anne. "Does (No) Discovery Lead to (ILL) Delivery? Comparing Transaction Logs to ILL requests to Determine the Persistence of Library Patrons." Journal of Interlibrary Loan, Document Delivery & Electronic Reserve, vol. 27, no. 5-Apr, 2019-05-15, https://doi.org/10.1080/1072303x.2019.1579151.
dc.identifier.doihttps://doi.org/10.1080/1072303x.2019.1579151
dc.identifier.urihttps://hdl.handle.net/2022/22736
dc.language.isoen
dc.publisherJournal of Interlibrary Loan, Document Delivery & Electronic Reserve
dc.relation.journalJournal of Interlibrary Loan, Document Delivery & Electronic Reserve
dc.rightsThis work may be protected by copyright unless otherwise stated.
dc.subjectInterlibrary loan, Search queries, Know-item searches
dc.titleDoes (No) Discovery Lead to (ILL) Delivery? Comparing Transaction Logs to ILL requests to Determine the Persistence of Library Patrons
dc.typeArticle

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