Working with Consultants to Test Usability: The Indiana University Bloomington Experience
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American Library Association
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Abstract
This chapter describes the Indiana University Bloomington Libraries' experience of contracting with two consultants to help review goals for the Libraries' Web site, to lead usability tests with various user groups, and to provide a plan for the architecture of the site.
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Bobay, J., Dallis, D., Pershing, G., and Popp, M. (2001) Working with Consultants to Test Usability: The Indiana University Bloomington Experience. In N. Campbell (ed.), USABILITY ASSESSMENT OF LIBRARY-RELATED WEB SITES: METHODS AND CASE STUDIES: LITA GUIDE #7. (pp. 60-76.) Chicago, American Library Association.