Users’ Trust in Trusted Digital Repository Content
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Date
2011
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National Library Board Singapore & Nanyang Technological University
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Abstract
Scholars who study trust in digital archives have largely focused their attention on the power of certification by third-party audit as a way to communicate trustworthiness to end-users. In doing so, they assume that the establishment of a network of trusted digital archives will create a climate of trust. But certification at the repository level also assumes the trustworthiness of digital objects within a repository; specifically that digital repository objects are authentic and reliable. This paper proposes the use of document-level seals of approval as a means of communicating to end-users about the trustworthiness of digital objects that is commensurate with specific user interaction. Implications of this proposed research stress the importance of assessing the ‘real-world’ impact of trust signals on users.
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Keywords
Authenticity, End-Users, Integrity, Trustworthiness, Trusted Digital Repositories
Citation
Donaldson, D. R. (2011). Users’ Trust in Trusted Digital Repository Content, 8th International Conference on the Preservation of Digital Objects (iPres’2011), Singapore, November 2011, pp. 20-23.
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This work is licensed under a CC BY-SA 3.0 AT - Creative Commons Attribution-ShareAlike 3.0 Austria License.
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Article