Structure and Action: Towards a New Concept of the Information Use Environment
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Rob Kling Center for Social Informatics
One pressing concern in library and information science is to understand the social context within which the generation and dissemination of information takes place in organizational settings. This paper examines the problems involved in the attempt to account for, in theoretical and empirical terms, the social context within which information is generated, sought for, acquired, evaluated, organized, disseminated, and used in complex formal organizations. It describes the findings of research based on innovative theoretical approach that focuses on one important element of the social context of information, called the information use environment. Based on the work of Taylor [1, 2] and Giddens [3, 4] this approach represents a conceptual advance in the field that allows us to improve our understanding of the complexities of the working world of information professionals.
social informatics, structuration, information use environment
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Rosenbaum, H. (1996), "Structure and action: a new concept of the information use environment", Journal of the American Society for Information Science, 33,152-6.