Turnaround at TMC Jets: Decide, Do and Deliver
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Abstract
This case considers a struggling private aviation charter company from the perspective of its new leader, Phil Dodyk. As president and then CEO, Dodyk faces challenges with the sales culture and incentive structure, flight operations, labor relations, maintenance inefficiencies, and ultimately a merger & acquisition.
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Description
This collection includes a Base Case, 7 Mini-cases with accompanying class activities, and a Teaching Note.