Browsing Faculty Peer Reviewed Papers by Author "Shachaf, Pnina"

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  • Shachaf, Pnina; Horowitz, Sarah (Elsevier, 2006)
    This study reports an experiment that examines whether librarians provide equitable virtual reference services to diverse user groups. The relative absence of social cues in the virtual environment may mean greater equality ...
  • Shachaf, Pnina; Hara, Noriko (Sage Publications, 2007-02)
    This study proposes a behavioural complexity theory for media selection in global virtual teams. This theory captures multiple contingencies into one holistic approach to media selection. Unlike existing linear and ...
  • Shachaf, Pnina; Rubenstein, Ellen (Elsevier, 2007-01)
    While librarians are concerned about copyright and intellectual property, the extent of their compliance with ethical guidelines and copyright laws is unclear. This study examines, through content analysis, libraries' ...
  • Shachaf, Pnina; Meho, Lokman I.; Hara, Noriko (Elsevier, 2007)
    Studies that examined virtual reference and its potential for collaboration have by and large represented experiences in western English-speaking countries. This article reports the results of a three-nation (Israel, ...
  • Shachaf, Pnina; Oltmann, Shannon M. (Institute of Electrical and Electronics Engineers (IEEE), 2007)
    Research is divided about the potential of e-service to bridge communication gaps, particularly to diverse user groups. According to the existing body of literature, e-service may increase or decrease the quality of service ...
  • Shachaf, Pnina (Elsevier, 2005)
    This study of 28 countries involves comparative content analysis of the English versions of codes of ethics proposed by professional associations. It yielded an empirically grounded typology of principles arranged in twenty ...
  • Shachaf, Pnina (Walter de Gruyter GmbH & Co., 2003)
    Library consortia development processes were examined from an ecological approach, combining historical perspective, dynamic developmental approach, and social structure, stressing the issues of permeable boundaries in ...
  • Hara, Noriko; Shachaf, Pnina; Stoerger, Sharon (Sage Publications, 2009-12)
    This paper outlines a typology for online communities of practice. The typology is based on findings from observations of three online communities of practice, a content analysis of messages, and a review of the existing ...
  • Hara, Noriko; Shachaf, Pnina (IGI Global, 2008)
    The use of the Internet for civic engagement by the general public is becoming increasingly prevalent,yet research in this area is still sparse. More studies are particularly needed in the area of cross-cultural comparisons ...
  • Shachaf, Pnina; Snyder, Mary (Elsevier, 2007-05)
    While the racial diversity of academic library users continues to grow, research on the effects of this diversity remains scarce. This study looks at similarities and differences between non-traditional Caucasian and ...
  • Shachaf, Pnina; Oltmann, Shannon M.; Horowitz, Sarah M. (Wiley-Blackwell, 2008)
    Research is divided about the potential of e-service to bridge communication gaps, particularly to diverse user groups. According to the existing body of literature, eservice may either increase or decrease the quality ...
  • Shachaf, Pnina; Horowitz, Sarah M. (Elsevier, 2008)
    This study evaluates the level of adherence to professional guidelines by virtual (e-mail) reference services. These professional guidelines are set up as standards to assure service quality; however, studies of virtual ...

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