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dc.contributor.author Notess, Mark en
dc.date.accessioned 2014-04-25T12:39:54Z en
dc.date.available 2014-04-25T12:39:54Z en
dc.date.issued 2014-04-23 en
dc.identifier.uri http://hdl.handle.net/2022/17503 en
dc.description.abstract User Experience (UX) encompasses not just usability but a customer’s total experience of products, services, and organizations. This talk focuses on the technology-mediated experience people have with the Libraries. I begin by explaining the key concepts of UX and give some examples of why it matters to us. I will describe a range of UX methods for improving UX and will talk about how those methods can be applied to technology-based products and services in the Libraries. I will also summarize the charter of the new UX consulting group in the Bloomington Libraries and describe we can assist with UX improvements. Although this talk will focus on libraries, most of it will apply to any technology-based project. en
dc.language.iso en_US en
dc.publisher Indiana University Digital Collections Services en
dc.relation.isversionof Click on the link below in the "External Files" section to play this video. en
dc.relation.uri https://purl.dlib.indiana.edu/iudl/media/z010699g00 en
dc.subject User experience en
dc.subject Usability en
dc.title The Library User Experience: Why it matters and how it can be improved en
dc.type Presentation en
dc.altmetrics.display false en


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