Show simple item record Peebles, Christopher S. Stewart, Craig A. Voss, Brian D. Workman, Sue B. 2012-12-18T16:28:58Z 2012-12-18T16:28:58Z 1/14/2003
dc.description Paper presented at the Meeting of Indy American Society for Quality Section 0903 Meeting. en
dc.language.iso en_US en
dc.rights Except where otherwise noted, by inclusion of a source url or some other note, the contents of this presentation are © by the Trustees of Indiana University. This content is released under the Creative Commons Attribution 3.0 Unported license ( This license includes the following terms: You are free to share – to copy, distribute and transmit the work and to remix – to adapt the work under the following conditions: attribution – you must attribute the work in the manner specified by the author or licensor (but not in any way that suggests that they endorse you or your use of the work). For any reuse or distribution, you must make clear to others the license terms of this work. en
dc.rights.uri en
dc.title Measuring Quality, Cost, and Value of IT Services en
dc.type Presentation en
dc.altmetrics.display true en

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