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Information Technology Support for Communities of Practice: How Public Defenders Learn about Winning and Losing in Court

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dc.contributor.author Hara, Noriko
dc.date.accessioned 2012-04-06T13:41:13Z
dc.date.available 2012-04-06T13:41:13Z
dc.date.issued 2007
dc.identifier.citation Hara, N. (2007). Information Technology support for communities of practice: How public defenders learn about winning and losing in court. Journal of the American Society for Information Science & Technology, 58(1), 76-87. en
dc.identifier.uri http://dx.doi.org/10.1002/asi.20445 en
dc.identifier.uri http://hdl.handle.net/2022/14343
dc.description.abstract The aim of this article is to examine the role of information technologies (IT) in supporting practice and professional identity formation, both major axes for communities of practice. The article uses an ethnographic case study to understand how public defenders learn to improve their court performance. The concept of “communities of practice” helps to illuminate how the attorneys in a public defender's office share knowledge in order to practice effectively in court. This article presents findings that a community of practice serves as effective scaffolding to support professional development; this is especially true for the practice component. Further, this case study indicates that information technologies, such as listservs, are not very effective social integrators for professionals who work at different sites. In particular, today's IT forums are most effective when used for sharing technical information about work, and least effective for sharing important cultural meanings about how professionals should approach their work and develop professional identities. This research advances our understanding of the complexity of organizing communities of practice to support professional groups of colleagues and of organizing IT-enabled support for various activities of the community. en
dc.publisher Wiley-Blackwell en
dc.relation.isversionof This is a preprint of an article published in the Journal of the American Society for Information Science & Technology, 58(1), 76-87, 2007. http://onlinelibrary.wiley.com/journal/10.1002/%28ISSN%291532-2890 en
dc.subject Community of Practice en
dc.title Information Technology Support for Communities of Practice: How Public Defenders Learn about Winning and Losing in Court en
dc.type Article en


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