Show simple item record Hara, Noriko Kling, Rob 2007-04-27T15:55:51Z 2007-04-27T15:55:51Z 2000
dc.identifier.citation Hara, N., & Kling, R. (2000). Students' distress with a web-based distance education course. Information, Communication and Society, 3(4), 557-579. en
dc.description.abstract Many advocates of computer-mediated distance education emphasize its positive aspects and understate the kinds of communicative and technical capabilities and work required by students and faculty. There are few systematic analytical studies of students who have experienced new technologies in higher education. This article presents a qualitative case study of a web-based distance education course at a major U.S. university. The case data reveal a topic that is glossed over in much of the distance education literature written for administrators, instructors and prospective students: students' periodic distressing experiences (such as frustration, anxiety and confusion) in a small graduate-level course due to communication breakdowns and technical difficulties. Our intent is that this study will enhance understanding of the instructional design issues, instructor and student preparation, and communication practices that are needed to improve web-based distance education courses. en
dc.description.sponsorship Indiana University en
dc.format.extent 10176 bytes
dc.format.extent 106519 bytes
dc.format.mimetype image/jpeg
dc.format.mimetype text/html
dc.language.iso en_US en
dc.publisher Rob Kling Center for Social Informatics en
dc.relation.ispartofseries WP 00-01-B1 en
dc.relation.isversionof Hara, N., & Kling, R. (2002). Students' Distress with a Web-based Distance Education Course: An Ethnographic Study of Participants' Experiences. In W. H. Dutton & B. D. Loader. (Eds.). Digital academe: New media in higher education and learning (pp.62-84). Routledge Journals, Taylor & Francis Ltd. en
dc.subject social informatics en
dc.subject distance education en
dc.subject students’ experiences en
dc.subject asynchronous communication en
dc.subject WWW en
dc.title Students’ Distress with a Web-based Distance Education Course en
dc.type Working Paper en

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