Show simple item record Herring, Susan Job-Sluder, Kirk Scheckler, Rebecca Barab, Sasha 2007-04-05T20:37:12Z 2007-04-05T20:37:12Z 2002
dc.identifier.citation Herring, S.C., Job-Sluder, K., Scheckler, R., and Barab, S. (2002). Searching for Safety Online: Managing "Trolling" in a Feminist Forum. The Information Society, 18 (5), 371-384. en
dc.description.abstract A common phenomenon in online discussion groups is the individual who baits and provokes other group members, often with the result of drawing them into fruitless argument and diverting attention from the stated purposes of the group. This study documents a case in which the members of a vulnerable online community—a feminist web-based discussion forum—are targeted by a “troller” attempting to disrupt their discussion space. We analyze the strategies that make the troller successful and the targeted group largely ineffectual in responding to his attack, as a means to understand how such behavior might be minimized and managed in general. The analysis further suggests that feminist and other non-mainstream online forums are especially vulnerable, in that they must balance inclusive ideals against the need for protection and safety, a tension that can be exploited by disruptive elements to generate intragroup conflict. en
dc.description.sponsorship Indiana University en
dc.format.extent 65768 bytes
dc.format.extent 10176 bytes
dc.format.mimetype text/html
dc.format.mimetype image/jpeg
dc.language.iso en_US en
dc.publisher Rob Kling Center for Social Informatics en
dc.relation.ispartofseries WP-02-03 en
dc.subject social informatics en
dc.subject CMC en
dc.subject trolling en
dc.subject feminism en
dc.subject conflict managementt en
dc.subject disruptive behavior en
dc.subject deception en
dc.title Searching for Safety Online: Managing "Trolling" in a Feminist Forum en
dc.type Working Paper en

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