Browsing by Author "Lee, Seungwhan"

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    Arenas of Innovation: Fringe Groups and the Discovery of New Liberties Of Action
    (Rob Kling Center for Social Informatics, 2000) Sawhney, Harmeet; Lee, Seungwhan
    The accuracy of our forecasts about a new communication technology depend on our ability to detect new "liberties of action" it offers. We, however, are unable to recognize them because we tend to view the new technology via metaphors based on old ones. Furthermore, the entrenched institutions seek to guide its development within the existing framework with minimal disruptions. Within this context, the breakthroughs which shatter our conceptual blinders come from the activities of fringe groups fueled by the thrill of experimentation rather than the prospect of commercial gain. For example, while corporations (RCA, Westinghouse, AT&T and others) interested in point-to-point wireless telegraphy viewed the scattering of radio waves as a nuisance, amateur radio enthusiasts saw the potential of point-to-multipoint broadcasting. Similarly, the activities of fringe groups were critical in the development of e-mail and internet broadcasting. This paper explains how the fringe groups form an "arena of innovation" outside the established institutional framework which facilitates the discovery of new liberties of action. It first examines the development of radio, e-mail, and internet broadcasting to identify parallels and then conceptualizes the processes via which fringe groups discover the new liberties of action of an emerging communication technology.